Shipping policy
At SCFUDI, we are dedicated to ensuring your orders are processed efficiently and delivered to you. This policy outlines our shipping procedures and destinations.
1. Order Processing
All orders are processed within 1-3 business days (Monday through Friday, excluding weekends and major US holidays). Orders placed during promotional periods or holidays may require additional processing time.
2. Shipping Destinations
We are proud to offer shipping services to a wide range of countries. Shipping options and fees may vary depending on the destination.
3. Shipping Options
We offer various shipping methods to meet your needs. Available shipping options will be presented during checkout. The final shipping cost will be calculated based on your selected shipping method and delivery address.
4. Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package's journey.
If you have not received your shipping confirmation email within 5 business days, please check your spam/junk folder. If it's not there, contact us at feedback@scfudi.com.
5. Shipping Address
Please ensure your shipping address is correct and complete at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to change your shipping address, contact us immediately at feedback@scfudi.com. We cannot guarantee address changes once an order has entered the fulfillment process.
6. Delivery Issues
Packages that are returned to us as undeliverable by the carrier will result in customer contact to arrange reshipment. Additional charges for reshipment may apply.
7. Contact Information
For questions about our shipping policy or to check your order status, please contact us:
Email: feedback@scfudi.com
Brand: SCFUDI